The Royal Haciendas Resort & Spa Playa del Carmen, Playa del Carmen - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

Offering a mix of luxury and comfort, The Royal Haciendas Resort & Spa is a five-star beachfront property ideal for families and romantic getaways. This Playa del Carmen hotel features six pools, a wellness spa, and multiple dining options, ensuring a fulfilling stay with premium services.

Rooms & Amenities

The Royal Haciendas Resort & Spa boasts 252 rooms, all featuring a private balcony with sea views. Room amenities include air conditioning, a mini-bar, flat-screen TV, and a fully equipped kitchen in the suites, catering to both short and extended stays.

Dining Options

Dining options at The Royal Haciendas encompass top-ranked restaurants offering traditional Mexican cuisine, Italian favorites, fresh seafood, and fine steaks. Various venues cater to different tastes, including themed dining nights and poolside options for casual meals.

Leisure & Activities

Leisure activities include non-motorized water sports, tennis courts, and a state-of-the-art fitness center. A new kids' aqua park enhances family fun, ensuring children from 3 to 12 engage in water games while adults relax at the spa or on the beach.

Transportation & Services

Transportation services include a shuttle to Playa del Carmen, facilitating visits to nearby attractions such as Fifth Avenue and Xcaret Park. On-site conveniences like a travel agency and 'The Royal Market' gift shop ensure guests have easy access to necessary items without leaving the resort.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Junior Suite

Max:

2 persons

37 m²

Bed options:

2 Double beds

Coffee machine

Bathtub

room details

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Deluxe One-Bedroom Suite

Max:

4 persons

97 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Double Room

Max:

2 persons

37 m²

Bed options:

2 Double beds

Coffee machine

Bathtub

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Playa del Carmen 2.8 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 4.2 mi

Cancun (CUN) 32.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining!

“The restaurant 'Los Murales' served excellent meals, including good desserts that my wife enjoyed immensely, making each dinner nice.” view full review

Spacious Comfort

“We stayed in a one-bedroom suite that was impressively spacious, featuring a fully equipped kitchen and a relaxing hot tub on the balcony for our family to enjoy.” view full review

Relaxing Hot Tubs

“The hot tub was a fantastic addition for our kids, allowing them to unwind after swimming and enjoy a splash in a family-friendly area.” view full review

Inclusive Dining

“The restaurants were incredibly accommodating for gluten allergies, offering a wide range of gluten-free options that made dining enjoyable for everyone.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Safe deposit box
24-hour reception
No pets allowed
Baggage storage
Private beach
Elevator
Currency exchange
ATM/Cash machine
Barber shop

Sports & Fitness

Fitness center
Snorkeling
Tennis court
Golf course
Yoga class

Guest Parking

Cookware/ Kitchen utensils

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services

Dining

Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Dinner

Children

Cribs
Babysitting/Child services
Board games
Children's pool
Children's play area
Kids club
Game room

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Entertainment
Sun terrace
Garden area
Spa & wellness center
Solarium
Sauna
Turkish bath
Jacuzzi
Facial
Treatment room
Beauty treatment
Body wraps
Back massage
Full body massage
Foot massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

Map view

Cancun-Chetumal Highway Km 289+10, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

2.8 mi

Beach

Point Esmeralda

1.0 mi

Beach

Grand Coral Beach Club

2800 ft

Church of Guadalupe

1.5 mi

Golf Course

Grand Coral Golf Riviera Maya

3100 ft

Beach

Xcalacoco

3900 ft

Calle Xcalacoco North of Playa del Carmen

Playa

1.7 mi

Gallery

Galeria Luis Sottil

1.3 mi

Beach

Punta Esmeralda Beach

1.0 mi

Calle 88 Norte

Playa Publica 88

1.3 mi

Carr Federal Mza 20 Lt 02

Go Natural Explorers

1.2 mi

Gallery

Amate Gallery

1.3 mi

Albatros

Martina Beach Club

1.9 mi

Punta Bete

1.5 mi

Kingdom Hall of Jehovah's Witnesses

1.6 mi

Carretera Chetumal - Puerto Juare Playa del Carmen

Xavage Park by Xcaret

1.8 mi

5ta Avenida Via 38 Building next to ACACAO

La 5ta Hacienda

2.0 mi

Gallery

Tierra Huichol

2.0 mi

Cancun-Tulum Highway

Punta Venado Bike Park

1.8 mi

28 de Julio Square

1.7 mi

Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos

Cenote Misterio Maya

1.9 mi

Playa del Carmen

Xca-Ha Park

1.7 mi

Av.10 Manzana 144

The Union

2.0 mi

Beach

Shangri-la's Beach

2.0 mi

Dive Sites

2.0 mi

Beach

Mamita's Beach Club

2.2 mi

Shangri-la Caribe Beach Village Resort

2.0 mi

Punta Venado

2.4 mi

Beach

Kool Beach Club

2.3 mi

tree of 18m diameter

2.1 mi

Nearby

Beach

Grand Coral Beach Club

2800 ft

Golf Course

Grand Coral Golf Riviera Maya

3100 ft

Restaurants

Tributo Restaurant & Bar

1.8 mi

Calle Quinta Avenida 10

El Pez Guevon

1.7 mi

Av. 10 / 8y 10 Centro

Reviews and Ratings

Feedback from previous guests about their experience

92%

liked the resort and would come back again

Incredible staff service

Well-maintained facilities

Limited dining hours

Slight noise from lobby

9.2/10

Perfect

Rooms

8.6

Location

9.2

Service

9.8

Dining

8.4

William

United States of America, January 2025

9.0/10

We had an incredible experience at The Royal Haciendas! The property is beautifully maintained and the views are stunning. The staff provided exceptional service, making our stay truly special. However, we found that the dining options could be a bit repetitive, and we wished for more variety. Overall, it was an amazing vacation that's perfect for families or anyone looking to relax and enjoy some warmth.

Rooms

10.0

The rooms were incredibly spacious and very clean, featuring a full kitchen, a large living area, and a separate bedroom. We even had a generous balcony that was great for lounging.

Service

10.0

The staff was attentive and fantastic, always eager to help with any requests. It's clear that they take pride in their work, which greatly enhances the overall experience.

Location

9.0

The location is lovely and not overcrowded, making it a peaceful oasis. It's a short ride to nearby Playa del Carmen for additional dining and entertainment options.

Dining

7.0

Dining was overall enjoyable, with a decent variety of foods. However, the buffet got a bit tiresome after several days, so more dining options would have been appreciated.

Facilities

9.0

The facilities were fantastic! We loved the pools, beach access, and the variety of activities available for guests of all ages.

Joe

United States of America, December 2024

9.4/10

I had a beautiful week at this resort, enjoying the stunning beach and fantastic pool areas. The service was exceptional, especially from Omar, Henry, and David at the beach. However, I found the timeshare pitch at check-in a bit overwhelming. Overall, it was a wonderful experience, especially with the all-inclusive package that made dining and drinks easy and enjoyable.

Rooms

8.0

The rooms were clean and provided great views, although they were not the highlight of our stay as we spent most of our time out enjoying the resort.

Service

10.0

Service here was impressive; everyone worked hard to make our vacation enjoyable. Special shoutout to Raymundo, who always had a smile and made fantastic drinks.

Location

9.0

The resort is perfectly situated, just steps from a beautiful beach and a short walk to Playa del Carmen for nightlife and dining options.

Dining

9.0

Dining was a highlight; the buffet had a great variety, and the staff, especially Cesar, knew how to make our mornings special.

Facilities

10.0

The facilities were top-notch, with beautiful pools and easy beach access, plus various on-site activities for the kids.

Matthew

United States of America, November 2024

8.8/10

I had a great time at the Royal Haciendas! The resort was very clean and well-maintained, and the staff made us feel special throughout our stay. I really enjoyed the various activities offered, but I wish the dining options were available a bit later in the evening. Overall, this place is excellent value for the experience and comforts it provides.

Rooms

8.0

The rooms were spacious and kept to a high standard of cleanliness, though my room was next to the lobby which made it a bit noisy at times.

Service

10.0

The staff was incredibly attentive and genuinely friendly. They worked hard to ensure our comfort, which really made our trip special.

Location

9.0

The location is excellent, offering easy access to the beach. It feels safe, and there are plenty of options for relaxation in shaded areas.

Dining

8.0

Dining was enjoyable, with a variety of options available, though I did wish some places had later hours.

Facilities

9.0

The resort had nice pools and hot tubs, perfect for winding down. It was well-maintained, which added to the overall experience.

Incredible staff service

Limited dining hours

Donald

United States of America, October 2024

9.6/10

Our stay at this resort was unforgettable, especially with the beautiful pools and the wonderful beach just steps away. The food was consistently excellent, and the staff made us feel incredibly welcomed. However, the pressure from the timeshare pitch upon arrival was overwhelming, and the service at the pool bar could have been better, considering the all-inclusive package we paid for.

Rooms

8.0

The rooms were spacious and well-equipped for our needs, providing a comfortable base for our vacation.

Service

9.0

The service was phenomenal overall, with staff like Cesar and Leodon going above and beyond, though we had some issues with service speed at the pool bar.

Location

10.0

The location of the resort is absolutely stunning, with access to the beach, pools, and various activities right within the property.

Dining

9.0

Dining options were varied and delicious, with fresh offerings at the buffet and great service at the specialty restaurants.

Facilities

9.0

The facilities were well-maintained and family-friendly, featuring beautiful beach areas and accessible pools.

Charles

United States of America, October 2024

9.2/10

My family and I had an amazing time at the hotel, which provided a relaxing atmosphere and beautiful views. The rooms were spacious and well-equipped, perfect for our needs. The staff was incredibly kind and attentive, making our stay even better. However, the beds were quite firm which may not be to everyone's liking, and the beach had some seaweed issues when the wind picked up. Overall, this resort is ideal for families looking for a peaceful getaway.

Rooms

9.0

The rooms were spacious, well-equipped with a kitchen and jacuzzi, and very clean. The only downside was the firmness of the beds, which may not be comfortable for everyone.

Service

10.0

Service was top-notch; the staff were attentive and went out of their way to ensure we enjoyed our vacation.

Location

9.0

The hotel is situated in a beautiful area with direct access to the ocean and maintained grounds. It's close to downtown, making it easy to explore.

Dining

9.0

Dining options were fantastic with a huge variety, though some items on the menu come with a surcharge. Overall, the food was delicious.

Facilities

9.0

The facilities, especially the pools and beach, were well-kept and added to the overall enjoyable atmosphere. Activities like kayaking and biking were available and fun.